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Discuss+™

SparkWords.com

What is a SparkWord?

A Topic is any word or phrase that sparks a debate, invites a discussion, or inspires others to chime in with an “Awesome!" or “NOT awesome!” From "Obama" to "iPhone," from "Afghanistan" to "American Idol" SparkWords connect people around popular, fun and controversial topics across the Web.

How do I create a Topic?

  1. From the homepage, go to “Start a Topic”
  2. Enter a Topic (3 words max.)
  3. Write a brief question or statement that'll get people talking
  4. Add the first comment to kick it off (optional)
  5. Click on “Submit!”

How do I see my Topics?

To see your most recent Topics, go to your public profile: http://sparkwords.com/user/[yourusername]

How do I become a Top Contributor?

Since SparkWords is about gathering, expressing and sharing diverse perspectives (our content is entirely user-generated), we reward those whose comments receive the highest "awesome" count from the community by placing them on the Top Contributors list. We are constantly updating the list, so keep watching--you could be next!

I found a bug—how do I report it?

You can send any questions or issues to our development team at support@sparkwords.com. It would be very helpful if you included all of the following information in your report. We will need to be able to observe or reproduce the problem if we have any hope of resolving it.

In all reports, please include:

  1. A reasonably close estimate of when the problem happened. Please include the time zone if you give us a time.
  2. If you are not sending your email from the email address we have on file for you, please tell us your username.
  3. Give us a clear description of the problem that occurred. Please cut-and-paste error messages if possible. Otherwise, give us the first few words of the message.

Please be patient, as we are aware a few things need some work, and we are working tirelessly to make this site awesome. Thank you for helping us improve the quality of our services.

How do I delete my account?

Email your request to members@sparkwords.com.

How do I send feedback to SparkWords?

If you have any questions, ideas or criticisms, we'd love to hear them. Just email us at feedback@sparkwords.com

Discuss+™

What is Discuss+™?

Discuss+™ is a Facebook app that drives audience engagement and growth.

  • It's free
  • It installs easily
  • It drives engagement and expands audience reach

Replace your default Discussions tab with SparkWords' Discuss+™ so you can draw more engagement from fans and friends. Create custom polls, add photos/videos, share to your friends and Twitter followers, and watch your discussions come alive!

See Discuss+™ on Facebook

If I add Discuss+™ to my page, what will happen to my existing Facebook Discussions?

No worries! No discussions will be lost, because we never recommend removing the default Discussions tab. We DO recommend shifting it to the right so that it falls under "other" apps. Any discussions in progress on the default Discussions tab will continue there, and gradually fizzle out. Eventually, the discussions on the default tab will become stagnant, and some fan page admins may choose to remove the default tab altogether. But we wouldn't recommend removing it for 6-12 months.

How does Discuss+™ integrate with my Wall?

Every time you as the page administrator start a new topic, Discuss+ will automatically post that topic to your page Wall (unless you tell it not to). The Wall post will include the topic headline and question (e.g., “Jay Leno: Is the Tonight Show better or worse than it was before?”), a link to the related poll (e.g., “Definitely better!/About the same/Definitely worse!”), and an action link to join the discussion. Some people will respond by posting comments directly to your Wall, while others will respond by clicking through to the originating discussion. Discuss+ automatically aggregates comments from both sources and seamlessly integrates them into the originating discussion.

As a page administrator, you also have the ability to post an existing topic to your page Wall (whether that topic was created by you or by a fan). Use the “Share to [pagename]” link on the upper right of your screen, just under the standard “Share” button.

What if I want to post a topic to my personal Wall?

Just use the “Share” button in the top right of your screen.

How does Discuss+™ integrate with Twitter?

Every time you as the page administrator start a new topic, Discuss+ will automatically be tweet that topic to your organization's Twitter followers (unless you tell it not to). The tweet will include a short URL back to the originating discussion on your fan page, and any and all activity on Twitter will be aggregated and seamlessly integrated into the originating discussion.

How do I tweet a topic to my Twitter followers?

Anyone can tweet a topic to his or her Twitter followers. If you’re starting a new topic, just leave the “Tweet topic” checkbox at the bottom of your Start New Discuss+ Topic screen selected. If you'd like to tweet an existing topic, just click on the Tweet button on the upper right of your screen.

Can my fans initiate topics using Discuss+™?

Absolutely. Anyone can start a new topic, post that topic their Wall, and tweet that topic to their Twitter followers. However, only page administrators will have the ability to post topics to the fan page wall or tweet the topic to the organization's followers.

How do I delete topics and/or comments?

The person who starts a topic or posts a comment always has the ability to delete his or her work. In addition, page administrators have universal power to delete any topic or comment on the page.

How do I create a poll?

Adding a poll to you topic is easy with Discuss+. As you are starting a new topic, simply select the “Create Poll” checkbox. You can submit whatever poll answers you’d like by overwriting the default answers provided (“Absolutely!” and “Not a chance!”). To add additional answers, click any of the “+” buttons to the left; to delete any answers, click any of the “-” buttons to the left. There is no limit to the length or number of poll answers you can use.

What happens if I don't provide an Image URL?

Providing an Image URL is purely optional. If you don’t provide a URL to a specific image, Discuss+ will automatically find an image that relates to the key words from your Topic Headline and insert it as the Topic Image. If no image can be found, Discuss+ will insert a placeholder image.

What happens if I don't provide a YouTube Video URL?

Nothing. The topic will simply not include a video, and no video play button will be displayed over the Topic Image.

Can I provide videos from sources other than YouTube?

Unfortunately, no. Currently, Discuss+ only accepts videos from YouTube. Other sources may be added in the future.

Can I edit a topic or poll I've created?

We will soon be adding a host of editing features. In the meantime, you will need to delete the topic and re-start it with the desired changes.

Can I edit a comment I've posted?

There is presently no ability to edit a comment. The only way to edit a comment is to delete it and re-post the comment with the desired changes.

How do I add another administrator to oversee my Discuss+™ tab?

First, make sure he/she is an administrator of your Facebook fan page. Then have him/her go to the Discuss+ tab on the page and simply click on the “+ Start New Topic” button. That person will be recorded as a Discuss+ administrator for that page. (Note: You don't need to finish creating the new topic for this to work.)

I'm an administrator of more than one Facebook page; how do I add Discuss+™ to more than one of them?

Simply click on the “Add Discuss+ to My Page” link in the upper right of the page. You will be given a list of all the pages on which you're recognized as an administrator. Click on the add Discuss+ button next to the name of the first page to which you'd like to add Discuss+. Repeat the process to add Discuss+ to additional pages. For all pages you select, Discuss+ will be added to the page and you will be recognized as a Discuss+ administrator for that page. As a final step, go to each page to which you've added Discuss+ and position the Discuss+ tab where you'd like it.

Add Discuss+